What do you want from a Web Browser Developer Relations team?

It’s my 10 year anniversary at Google today, and I’ve had an incredible time. I’ve been able to work on Chrome for the entire time here, starting as the most junior member to be being able to run a great team of passionate Developer Advocates, Developer Programs Engineers, Tech Writers, Program Managers and Developer Marketers all whose goal is to focus on helping make web development easier and better (sometimes with a Chrome focus, most of the time an holistic focus of Cross browsers).

I’m also on a flight to San Francisco for our team summit where we will cover the next few years ahead, but I’ve got some time to reflect (and procrastinate building the presentation for the team). I was also reading Jason Snell’s feedback about Apple and Developer Relations is mentioned in it, and it got me thinking.

Improving Developer Satisfaction will be a major focus for us this year, but what do you think we could be doing more of? what could we doing less off? In an ideal world what would you like a Web Developer relations team to be doing? How can we help you and your teams even more?

Looking forward to hearing your opinions especially if there are broad strokes that I can think about that could inform a strategy, I’m also slightly apprehensive :)

Picture of me smiling.

Paul Kinlan

Trying to make the web and developers better.

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Comments and Replies

Addy OsmaniAddy Osmani
I'd love to see more collabs with real sites... :) The team put out A+ guidance, but there's a lot of value derived from seeing how hard it is to adopt <new thing/pattern> in the trenches. Esp. where perf/features/revenue can have differing prios.
Lars Knudsen in ๐Ÿ‡ฉ๐Ÿ‡ฐLars Knudsen in ๐Ÿ‡ฉ๐Ÿ‡ฐ
Imo, you need to consider splitting between consumer facing web and inside businesses. There is not one silver bullet. Very different needs and it hurts web when it's put in the same bucket.
๐’Ÿ๐‘’๐’ถ๐“ƒ ๐ฟ๐‘’๐’พ๐‘”๐’ฝ๐’Ÿ๐‘’๐’ถ๐“ƒ ๐ฟ๐‘’๐’พ๐‘”๐’ฝ
An understanding that because some features are widely used it doesn't mean the few people that do use them don't value them e.g. alternate style sheets being easily accessible
Kai Hendry ๐Ÿ‡ธ๐Ÿ‡ฌKai Hendry ๐Ÿ‡ธ๐Ÿ‡ฌ
Answers.. like why isn't there a sane upload widget yet on the Web. Why is it so painful to do X, can it be easier? If people are using / investing in a native app, spell out the Web's failings again and again.
David FarrellDavid Farrell
A Job :)
Bruce Lawson. European.Bruce Lawson. European.
I want you all to train as ninjas and "sort out" Product Managers of Google web properties that needlessly serve a worse experience to browsers that aren't Google Chrome.
Richard HyndmanRichard Hyndman
/sub ... Looking forward to catching up! Having very similar thoughts right now about understanding developer satisfaction
Paul KinlanPaul Kinlan
Yep. We've been thinking about some of that. I'm looking at crbug and I'm trying to work with the team on prioritizing the high-stared backlog. Not a full answer to your issue, but need to start somewhere.
Nitya Narasimhan / #MSIgniteTheTourNitya Narasimhan / #MSIgniteTheTour
Wow - congratulations on the 10-year anniversary. You and the team have inspired me a lot over that time not just in how you approached technology but how you supported community. Here's to the next 10! .. and definitely looking for that blog post with insights ๐Ÿ˜
patrick h. laukepatrick h. lauke
help in triaging browser bugs we encounter (so it feels less like it just gets posted to /dev/null in some giant bug tracker and forgotten)