Hello.

I am Paul Kinlan.

A Developer Advocate for Chrome and the Open Web at Google.

I love the web. The web should allow anyone to access any experience that they need without the need for native install or content walled garden.

Technorati, boooooo [Part 3]

Paul Kinlan

I'm continuing my rant about Technorati. While my posts eventually get indexed, I agree with Zoli Erdos's point about their terrible communication. Technorati desperately needs better customer support, including a FAQ or knowledge base. Emailing the CEO shouldn't be the only way to get a response. While I appreciate Technorati's free service and API, the lack of support is a major problem.

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