Technorati, boooooo [Part 3]
I'm continuing my rant about Technorati. While my posts eventually get indexed, I agree with Zoli Erdos's point about their terrible communication. Technorati desperately needs better customer support, including a FAQ or knowledge base. Emailing the CEO shouldn't be the only way to get a response. While I appreciate Technorati's free service and API, the lack of support is a major problem.