Hello.

I am Paul Kinlan.

A Developer Advocate for Chrome and the Open Web at Google.

I love the web. The web should allow anyone to access any experience that they need without the need for native install or content walled garden.

Maybe Our Documentation "Best Practices" Aren''t Really Best Practices

Paul Kinlan

I recently conducted an experiment challenging common documentation "best practices." I found that some widely accepted guidelines may not be as effective as we think. My experience highlighted the need for data-driven approaches to documentation, such as using "was this page helpful?" feedback widgets, to truly understand what makes documentation helpful. I encourage everyone to adopt more rigorous methods for evaluating documentation effectiveness.

Read More